Milan, Italy - London, UK: A Relaxed 9-Hour Journey
This seamless combination of air and road travel provided both safety and comfort for the pet, showcasing the efficiency and care of our service.
The Problem with Commercial Transportation of Pets: Risks and Cruelty
Transporting pets is a complex process that requires attention not only to their physical needs but also to their psychological well-being. However, current regulations limiting the number of animals a single owner can transport often force pet owner
Why Passenger Transport is the Only Safe Choice for Your Pets: Cats and Dogs Travel Safely with Us
Cats and dogs are family members. Transporting them in cargo vans puts their lives at risk. Find out why only passenger transport is safe!
COMPLETE GUIDE ON THE DIFFERENCES BETWEEN COMMERCIAL AND NON-COMMERCIAL TRANSPORTATION OF DOGS AND CATS, WITH LAWS, REGULATIONS, AND VAT EXEMPTION JUSTIFICATIONS
Understand the distinctions between commercial and non-commercial pet transport, including key laws, ownership requirements, and VAT exemption basics for safe pet relocation.
Essential Guide for Couriers and Transporters: Key Laws and Regulations on the Movement of Pets and Commercial Imports in the EU and UK
A must-read for couriers and transporters, this guide covers the key laws governing pet movement and commercial imports. Emphasizing compliance and animal welfare, it’s a vital resource for responsible, lawful operations in the EU and UK.
Loading More ItemsTrust the experts in international cat and dog transport—book our reliable courier services today for a stress-free journey!
Read more ...We assist in obtaining a 'Health Certificate' required for your pet's travel.
Read more ...Telephone consultations for pet owners, carriers, and veterinarians on laws and regulations governing pet travel.
Read more ...Verification of veterinary documents to ensure your pet is ready and eligible for international travel.
Read more ...Pet Travel: Family Member or Cargo? Choose Wisely
From the very beginning, our company has been dedicated to high-quality pet transportation, prioritizing the well-being of each animal by using only passenger vehicles and skilled couriers.
This choice stems from our commitment to ensuring the safety and comfort of pets, as passenger vehicles provide a stable temperature and level of comfort while minimizing noise and vibration.
Unlike cargo vans, where such conditions are often unachievable, passenger vehicles allow for a more peaceful environment, which is essential for the emotional well-being of animals.
Every courier in our team undergoes specialized training and understands the importance of consistently monitoring pets throughout the journey. We adhere to high EU standards, including mandatory stops every four hours to rest, replenish water, clean crates, and check on each animal’s well-being. This reduces stress and maintains a high level of hygiene—standards that cannot be met in cargo vehicles or through cargo transport, which is designed for other conditions.
We believe quality transportation is more than just delivery; it’s a responsibility to each pet. That’s why we’ve chosen an approach that places comfort and safety at the forefront, with a mission to accompany pets with care and attention at every stage, ensuring a safe and comfortable journey for your beloved animals.
How to Choose the Right Transport Box or Bag for Your Pet
Please make sure to acquire an appropriate transport box for your pet in advance. It’s essential that the box is the correct size to ensure your pet's comfort.
How to choose the box size:
Height: The box should be 5 cm taller than your pet’s height from floor to ear tip.
Length: If your pet is short, consider their length—your dog should be able to lie down comfortably inside the box.
General rule: The box should not cause discomfort. If you are uncertain, it’s better to choose a size up.
We recommend "Karlie" Transport Boxes (in the UK; in other countries, they may be sold under a different brand name, for example, "Triol" Transport Box in Russia). Based on our years of experience, this brand offers boxes that are strong, durable, and meet the requirements for transportation by all types of transport.
Special guidelines for brachycephalic breeds (short-muzzled): For air travel, choose a box one size larger than the standard measurement for your pet’s height, length, and weight.
Expert Advice: Preparing Your Pet for Air Travel
What to prepare:
Carrier:
- The carrier must be soft, with a rigid base, and a maximum height of 28 cm.
(If your carrier is taller than 28 cm, please inform us 2–3 days before your pet’s flight.)
Disposable absorbent pads:
- 2–3 pads
Feeding:
- Feed your pet 10–12 hours before the trip.
- Important! If sending food for the journey, portion it into small packets or plastic containers with 0.6 of a standard serving. Wet food can be sent in sealed packets.
Collar:
Dogs: A collar is mandatory!
- For pets under 5 kg (including all cats): Use a harness.
Leash:
- Not required but can be included in the carrier’s pocket if needed. If you don’t have a harness, let us know—we’ll do our best to provide one for your pet.
A harness is mandatory for cats if:
- The cat does not like being held or is afraid of unfamiliar people.
- At border crossings, pets must be removed from carriers for inspection. This can be stressful for cats, so a harness ensures their safety and prevents escapes.
Suitable for dogs up to 45 kg (including the carrier's weight).
Some airlines have increased fees for dogs weighing between 22–45 kg. If your pet falls into this category, the cost may be higher.
What to prepare:
Plastic IATA-approved carrier with bolts:
- Carriers with snap locks are not allowed as they are considered unsafe.
- A water bowl must be attached to the carrier door. If the courier suggests it’s unnecessary, insist on having one.
Carrier without wheels:
- Remove wheels before handing the carrier to the courier.
Bedding or a familiar mat with the scent of home:
- You may also include toys (optional).
Tip:
- Place cardboard cut to fit the carrier's floor. If your dog tends to urinate often, use two layers of cardboard with slits to absorb moisture and keep the surface dry.
Clothing for hairless cats or certain dog breeds (e.g., Russian Toy Terrier, Papillon):
- From September to April, ensure your pet wears a sweater. Pets cannot move around in the carrier to warm themselves through activity.
Feeding:
- Feed your pet no later than 10 hours before the flight.
- Ensure they use the toilet and inform the courier of the result.
- Avoid overfeeding to prevent discomfort. We will feed your pet as soon as they leave the airport.
Walking and Toilet:
- Walk your dog or provide a litter box for your cat 30–60 minutes before handing them to the courier.
- Important! A pre-flight litter box visit is crucial for cats. Many stress-related issues are linked to a dirty carrier, so plan for this before boarding.
How walks are managed:
- Dogs: 40–50 minutes of walking for five dogs (or 20–30 minutes if a flight is delayed).
Cats:
- Each carrier will have a disposable litter box with filler for convenience.
Attention during the journey:
- We’ll talk to and pet your animal if they enjoy interaction. Nervous pets will be left undisturbed, but we’ll offer food, water, and treats. We always ensure friendly and comforting care.
Additional walks on demand:
- If a dog signals the need to relieve itself, we will stop. Please don’t worry if this causes us to arrive an hour or two later than planned.
Collar:
- A collar is mandatory for all adult dogs, including small breeds.
- If including a leash, ensure it is securely attached to the carrier.